Headtech is partner o fIngram Micro ITAD, a global provider and market leader in IT Asset Disposition management, lifecycle support services, data destruction and trade-in for electronic equipment.
We provide reverse logistics, analysis, recovery, secure data erasure, recycling, trade-in, repurchase and remarketing services for IT assets to maximize product value recovery.
Using our services you reduce risk, cost and complexity when it comes to secure IT asset management, always in compliance with environmental safety from data protection.
Our services
Reverse logistic
Collection and transport of assets to our technical center. We do the packaging, palletizing, safe and traceable transport, all through our highly trained and qualified professionals.
Secure data erasure
We work with a state-of-the-art data cleaning system that is consistently applied, removing all media and read data reliably so that it can no longer be read or recovered.
Asset recovery
Upon arrival at our technical center, assets undergo thorough functionality testing, secure data erasure, and refurbishment (when possible) to maximize the assets' resale value.
remarketing
After reconditioning the assets, they receive a seal indicating to the consumer that they are reused products. Resale is carried out through multiple partner channels, which maximize value recovery.
Recycling
When an asset has its end of life decreed, our ITAD team performs the physical destruction of the data, dismantling and classification of materials for sending to Ingram Micro approved recyclers.
Trade In - Repurchase
Your old or obsolete IT equipment is still worth money. Through our trade-in – buyback program, it is possible to earn revenue in the renewal or upgrade of your park.
Detailed reports
All our processes, from collection, asset recovery, data destruction, remarketing and recycling can be monitored in real time and are carried out through detailed audits and certificates that guarantee good practices and reliability in the performance of services.
IT Asset Disposition Services
Local Service
uninstall
Data Destruction
On-site Audits
Transport
sealed shipments
GPS tracking
Strict Chain of Custody
Procedures
Serialized Audit
Data Destruction
Test
Reconditioning/Repair
REDeployment
In-stock storage for on-demand fulfillment
REMARKETING
Resale through multiple channels to maximize value recovery
RECYCLING
Disassembly and separation of materials and sending for processing
Equipment we manage
• PCs, Laptops, Macs and Tablets
• TVs and LCDs
• Servers and Racks
• iPhones, Smartphones, Phones and Mobile Devices
• Backup tapes and HDD
• Chargers
• Printers and Copiers
• Network Equipment
What motivates us?
According to a UN report released in December 2017, almost 50 million tons of e-waste are produced worldwide every year.
Also according to the same report, only 20% of all electronic waste is recycled.
“The need to carry out reverse logistics of IT equipment is universal, as resources are finite and it is necessary to reduce environmental impacts, reusing and recycling materials.” – Todd Zegers, Vice President of ITAD at Ingram Micro.
Mission: Reduce risk, cost and complexity when it comes to secure IT asset management, always in compliance with environmental and data security standards.
Vision: Create an increasingly sustainable ecosystem for the IT asset production chain, offering best practices for reuse, recycling and asset lifecycle management with the aim of building a more sustainable future and a better environment.
Values: Ingram Micro focuses on increasing the success of its business partners, associates and investors, while embracing its values of innovation, responsibility, integrity, teamwork and respect, learning and social responsibility. We commit to these values to guide our decisions and our behavior.
Why our ITAD team?
Our ITAD team is an operation with the Ingram Micro seal and guarantee, the world's largest technology distributor and global leader in the IT supply chain and has exclusive differences:
TECHNOLOGY
We rely on BlueIQ, our exclusive and secure IT asset tracking and control system, capable of driving internal processes, ensuring compliance, efficiency, accountability, accuracy and detailed reporting for each asset we handle, from receipt to delivery.
INNOVATION
We are integrating our global customer portal with leading asset management software providers, enabling users to track asset lifecycles from acquisition to distribution in a single tool.
GLOBAL COVERAGE
We offer a complete worldwide IT asset disposition solution. Partnering with us provides the consistency of services, management, systems and reporting you need to run your global ITAD program transparently and efficiently.
CUSTOMER FOCUS
Our people, processes and approach to the ITAD market are of great integrity and thought leadership. Our culture creates a drive for constant and never-ending improvement, with a total focus on customer satisfaction.
